Question 1

WHAT IS INCLUDED WITH ADMISSION?

Accepted Answer

Feel free to enjoy all indoor attractions during your play session. There are 10 exciting areas to explore!  At the end of your play session, you can enjoy unlimited use of our outdoor playground.

INDOOR AREAS:

(1) BABY WONDER LAB: Sensational play area for tiny explorers age 2 and under including a light table, baby gym, sound exploration toys, cognition activities, books, and plenty of space for rolling,  crawling and walking
(2) FRIENDLY FOREST: Child-sized mountains, giant blocks, intriguing natural objects, toy animals including a realistic bird collection, pretend lake and canoe, tent, fishing props, hiking gear, cool book collection
(3) CONSTRUCTION CITY:  Zippy ride-on scooters with keys and driver's licenses, soft bricks, toy vehicles, cool tools, road builders, firefighter gear 
(4) PIPER'S PLAYHOUSE: Gourmet kitchen, diverse dolls, props for family life, work & fantasy play
(5) LITTLE ARTIST ALLEY: Paper, easels, paint, playdough, markers, crayons, glue, and much more
(6) SUNNYSIDE SNACKS: Variety of adult and child beverages, coffees, assorted snacks, and relaxing space to munch
(7) HANDS-ON HARBOR:  Fun fine motor challenges for building cognitive problem solving skills as well as dexterity and hand strength for little fingers. Magnet tiles and nesting toys are favorites
(8) SENSORY STATION: Tactile sensory bin inviting open-ended sifting, pouring, and imagining
(9) HAPPINESS HUB: Fascinating ball run, STEM wind tunnel, giant climbing snake, domino game, balance beam (*Our convertible Hub space transforms into the perfect party room!)

OUTDOOR PLAYGROUND:
(10) PEEK-A-BOO PLAYGROUND: Playhouse, tricycles, mini merry-go-round, slide, tractor, sound wall, and more (*Limited playground access while we get new grass growing).

Question 2

WHAT IS THE MEMBER DISCOUNT FOR ADMISSION AND SPECIAL EVENTS?

Accepted Answer

Regular membership entitles you to $5 off the price of general admission per child for open play. Play Pass Membership entitles you to an unlimited number of visits during regular open play hours. All memberships receive a discount for hourly childcare.
Learn more about memberships.

Note: Ticketed events and programs are not discounted. Members must purchase regular tickets to attend a ticketed event. In some cases, members will receive first access to ticketed events and programs.

Question 3

HOW DO I BOOK A PLAY SESSION?

Accepted Answer

At this time, NO RESERVATION OR BOOKING IS REQUIRED for open play time. Open Play is available during regular operating hours and no reservations are needed for kiddos accompanied by a grown-up. Learn more about memberships and rates.

Visit EVENTS to see any scheduled special programs that may require tickets. 
Visit CHILDCARE for information on setting up hourly drop-in child care.

Question 4

ARE THERE ANY RULES?

Accepted Answer

We ask visitors to follow 7 agreements:

1)     Be kind
2)     Support the enjoyment of your child and the other children present
3)     Use walking feet indoors
4)     When finished, put away the toys you used and clean up any spills
5)     Throwing is only permitted outside
6)     Place mouthed toys in a red container for our staff to sanitize
7)     Eating is only permitted while sitting in Sunnyside Café or outdoors

Question 5

CAN I BRING IN OUTSIDE FOOD?

Accepted Answer

Yes, you may bring food from home, but for safety sake, please do NOT bring foods with nut ingredients. Water bottles, breastfeeding, and bottle feeding are encouraged everywhere. All other eating and drinking is ONLY permitted in Sunnyside Snacks Café and Peek-a-Boo Playground. Children’s hands should be washed before and after eating.

Question 6

CAN I BRING MY OLDER CHILD?

Accepted Answer

Yes, children above kindergarten age are welcome and they are charged for regular admission. They will be asked to sign a brief "Big Kid Agreement" that has safety reminders and asks them to yield to younger children. Children ages 12 and up can be considered adults.

Question 7

HOW DO YOU ACCOMODATE CHILDREN WITH SPECIAL NEEDS?

Accepted Answer

Our play space is intentionally designed for young children who are neurodivergent and typically developing. The materials and activities we've curated are developmentally appropriate for children whose chronological age, or developmentally adjusted age, is 3 months to 6 years old. We have wheelchair ramps from the parking lot to our main entrance and from inside the building to Peek-a-Boo Playground.

The Playpark is a small venue,  guaranteed to never be crowded. If your child is easily overstimulated, ask our staff about the least busy times of the day and use that info to plan your visits.

Question 8

I’M WORRIED ABOUT MY CHILD’S DEVELOPMENT, -CAN PLAYPARK STAFF  HELP?

Accepted Answer

Yes! Ask our staff to show you resources for ages and stages of children’s skill progression to help you consider whether or not your child seems developmentally on track. We can help you connect with local organizations that provide free support to assess whether your child could benefit from any supportive therapy.

We also offer a paid service where one of our preschool directors can complete a play-based learning assessment with children ages 2.5 – 5 years old. The results can provide you with additional insight on your child's motor, cognitive, and language development.

Question 9

WHEN ARE TOYS AND SURFACES CLEANED?

Accepted Answer

Toys that children put in their mouth are immediately taken out of the play area so they can be sanitized before further use. All toys and touch contact surfaces throughout the Playpark are spray sanitized with a 200 PPM chlorine solution at least twice a day (during our mid-afternoon closure, at the end of the day, and after each party.)  After the chlorine solution dries, there is no harmful residue left behind. The Playpark is deep cleaned every Tuesday.

Question 10

WHAT IS YOUR ILLNESS GUIDELINE?

Accepted Answer

Please change your visit plan or reservation if your child has had any of the following symptoms within the last 24 hours: Vomiting, diarrhea, fever 100° or higher (without medication), unexplained or contagious rash, consistent cough, thick nasal discharge, or runny eyes.

Question 11

WHAT SECURITY MEASURES ARE PRESENT?

Accepted Answer

Staff members have completed a state and national criminal history background checks. Most indoor and outdoor areas of the Playpark are video recorded 24/7.

Frequently Asked Questions

WHAT IS INCLUDED WITH ADMISSION?

WHAT IS THE MEMBER DISCOUNT FOR ADMISSION AND SPECIAL EVENTS?

HOW DO I BOOK A PLAY SESSION?

ARE THERE ANY RULES?

CAN I BRING IN OUTSIDE FOOD?

CAN I BRING MY OLDER CHILD?

HOW DO YOU ACCOMODATE CHILDREN WITH SPECIAL NEEDS?

I’M WORRIED ABOUT MY CHILD’S DEVELOPMENT, -CAN PLAYPARK STAFF HELP?

WHEN ARE TOYS AND SURFACES CLEANED?

WHAT IS YOUR ILLNESS GUIDELINE?

WHAT SECURITY MEASURES ARE PRESENT?

HOURS

NOTE: CLOSED DAILY FOR
CLEANING 1:30-3:00 PM
MON 8:30 am - 6:15 pm
TUE Parties & Special Events Only
WED 8:30 am - 6:15 pm
THU 8:30 am - 6:15 pm
FRI 8:30 am - 6:15 pm
SAT Parties & Special Events Only
SUN 10:15 am - 6:15 pm

PHONE
336.662.2664

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